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Frequently Asked Questions

We’re here to help with answers and resources.

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Door FAQs

What is the difference between a pre-hung and a slab door?
As you look for an exterior door, you may hear the terms “pre-hung” and “slab.” These different types of doors are designed to meet your unique needs and budget.

Pre-hung doors are what most consumers associate with front doors. These doors are already hung in a frame and are designed to be easily installed into an existing opening. They come with almost everything needed to finish the installation.

A slab door is just the door — no frame, no spots for hinges, and no doorknob. This is the most basic and least expensive option for an entry door. A door professional will trim the door as needed and install hardware.
What are the advantages of fiberglass or steel doors?
What is a flush-glazed door?

Doorglass FAQs

How do I paint or stain the frame of my door glass?
Please refer to the instructions on the label adhered to your glass unit, and see the painting and finishing instructions for your specific product or visit odl.com/frame/paint-stain.
What are the U-factor and SHGC values of ODL doorglass inserts?
What is the thickness of ODL external simulated divided light bars?
To what surface of the insulated glass (IG) assembly is the Low-E applied?
Does the internal grilles between glass (GBG) layout match the external GBG layout?
What are the standards for different types of glass?
What are the outside dimensions of your doorglass frames?
What is the thickness of the bars in ODL grilles between glass?
What is the leg height on a segment head transom model 532?
What surface of the insulated glass (IG) assembly is textured?
How are warranty claims handled?

Blinds + Glass FAQs

Are custom sizes available?
Custom sizes are not available. However, ODL Blinds + Glass are designed to fit standard 1/2-view, 3/4-view, and full-view door windows.
Can the frames of Blinds + Glass be painted or stained?
Is Low-E glass available for Blinds + Glass?
What sort of regular maintenance is required for Blinds + Glass?
Do Blinds + Glass come with a warranty? How do I make a claim?
Are Blinds + Glass energy efficient?

Add-On Blinds FAQs

Are custom sizes available?
Custom sizes are not available. However, ODL Add-On Blinds are designed to fit standard 1/2-view and full-view door windows as well as select sidelights.
What sort of regular maintenance is required for Add-On Blinds?
Do ODL Add-On Blinds come with a warranty? How do I make a claim?
How can I clean the glass on my Add-On Blinds?
Where can I purchase ODL Add-On Blinds?
What happens if I get condensation on my door glass after installing ODL Add-On Blinds?
Can the frames of Add-On Blinds be painted?
Are ODL Add-On Blinds easy to install?
How do I select the correct size Add-On Blinds?

Still Have Questions?